Privacy Policy

Information we collect

When you submit a quote request, contact form, or newsletter signup, we collect the details you provide: your name, business name, phone number, email address, project description, budget range, and any artwork files you choose to share.

We also collect standard website analytics such as pages visited, referring site, approximate region, browser type, and time on page. This information is aggregated and is not used to identify individual visitors.

How we use your information

We use your information to prepare quotes, communicate about your project, produce and deliver your order, and provide warranty or maintenance support.

If you subscribe to our newsletter, we use your email address to send occasional signage tips and promotions. You can unsubscribe at any time using the link in any email.

Artwork and project files

Files you upload are used solely to produce your order. We retain production files so reorders and repairs can be fulfilled accurately, and we do not license, resell, or reuse your artwork for other customers.

We may photograph completed installations for our portfolio. If you prefer your project not appear publicly, tell us and we will exclude it.

Sharing with third parties

We do not sell your personal information. We share limited details with vendors only where necessary to complete your order — for example a blank apparel supplier, freight carrier, or permitting authority.

We may disclose information where required by law or to protect our legal rights.

Cookies

Our website uses essential cookies for basic functionality and optional analytics cookies to understand how visitors use our pages. You can accept or limit optional cookies using the banner shown on your first visit, and you can clear cookies at any time through your browser settings.

Data retention and security

We retain quote requests and order records for as long as needed to support your account and meet accounting and warranty obligations. We use reasonable administrative and technical safeguards to protect the information we hold.

Your choices

You may request a copy of the information we hold about you, ask us to correct it, or ask us to delete it where we are not required to retain it. Contact us using the details below and we will respond promptly.